Implementation of Counseling Services on ibunda.id Platform in Overcoming Mental Health Problems

Hasan Bastomi, Diana Fitriani, Maulida Rizqiyyatul Chusna, Safitra Salwa, Muhammad Sholeh

Abstract


This research aimed to reveal the implementation of the counseling service on ibunda.id platform in overcoming mental health problems. This field research used a qualitative approach with interviews, observation, and documentation techniques in collecting the data. The results showed that the main background of Ibunda.id was utilizing technology to ease anything, including counseling services. The implementation of the Ibunda.id counseling service in dealing with mental health problems was as follows: (1) Establishing a relationship with the counselees using friendly greetings, (2) Reflecting on the counselees' empathy and appreciating their courage to share their story/problems, and then finding the solutions, (3) Providing self-help psychoeducation to train their ability in solving daily problems and developing their character.

Keywords


Confidential service; ibunda.id; mental health

Full Text:

PDF

References


Aisa, A. (2020). Layanan Cybercounseling Pada Masa Pandemi Covid-19. Edu Consilium: Jurnal BK Pendidikan Islam, 1(2), 35–47. DOI: 10.1905/ec.v1i2.3715.

Ardi, Z., Yendi, F. M., & Ifdil, I. (2013). Konseling Online: Sebuah Pendekatan Teknologi Dalam Pelayanan Konseling. Jurnal Konseling Dan Pendidikan, 1(1), 1–5. DOI: 10.29210/1100.

Ariadi, P. (2013). Kesehatan Mental dalam Perspektif Islam. Syifa’ MEDIKA, 3(2), 118–127.

Ayuningtyas, D., Misnaniarti, & Rayhani, M. (2018). Analisis Situasi Kesehatan Mental Pada Masyarakat Di Indonesia Dan Strategi Penanggulangannya. Jurnal Ilmu Kesehatan Masyarakat, 9 (1). DOI: 10.26553/jikm.2018.9.1.1-10.

Bastomi, H. (2019). Konseling Cyber: Sebuah Model Konseling Pada Konteks Masyarakat Berbasis Online. Konseling Edukasi: Journal of Guidance and Counselling, 3(1), 19–36.

Bastomi, H. (2020). Optimization Of Religious Extension Role In Covid-19 Pandemic. Journal of Advanced Guidance and Counseling, 1(2), 157–179. DOI: 10.21580/jagc.2020.1.2.6032.

Bastomi, H. (2021). Implementation of Islamic Spiritual Guidance for People with Mental Disorders at the Jalma Sehat Kudus Foundation. Konseling Edukasi: Journal of Guidance and Counseling, 5(2), 196 – 212. DOI: 10.21043/konseling.v5i2.12850.

Fadhilah, S. S., Susilo, A. T., & Rachmawati, I. (2019). Konseling Daring bagi Mahasiswa Universitas Sebelas Maret, Surakarta, Indonesia. Indonesian Journal of Educational Counseling, 3(3), 283–292.

Gladding, S. T. (2012). Konseling Profesi Yang Menyeluruh. Yogyakarta: Pustaka Pelajar.

Habibah, S., Diniaty, A., Diniyah, D., Hasgimianti, & Adawiyah, P. R. (2021). Penggunaan Media Konseling Online pada Masa Pandemi Covid-19. Educational Guidance and Counseling Development Journal, 4(2), 80 – 86. DOI: 10.24014/egcdj.v4i2.14573.

Harahap, N. M. (2021). Konseling Online Sebagai Solusi di Masa Pandemi Covid 19. Al-Irsyad: Jurnal Bimbingan Konseling Islam, 3(1), 51-64.

Hidayah, S. N. M., & Bastomi, H. (2020). Peran Masyarakat Sipil Keagamaan Di Tengah Pandemi: Analisis Peran Nahdlotul Ulama (NU) Dalam Menghadapi Pandemi Covid 19 Di Indonesia. Community Development : Jurnal Pengembangan Masyarakat Islam, 4(2), 129–156. DOI: 10.21043/cdjpmi.v4i2.8925.

Ifdil. (2013). Konseling Online Sebagai Salah Satu Bentuk Pelayanan E-Konseling. Jurnal Konseling Dan Pendidikan, 1(1), 15-21.

Illiyah, M. (2017). Konseling Anak Dengan Terapi Menggambar Dalam Membentuk Konsep Diri Positif Anak Di Tpa Ash Shuffah Wonocolo Surabaya (Unpublished thesis) UIN Sunan Ampel Surabaya, Surabaya, Indonesia. Retrieved from http://digilib.uinsby.ac.id/15044/.

Ilpaj, S. M., & Nurwati, N. (2020). Analisis Pengaruh Tingkat Kematian Akibat Covid-19 Terhadap Kesehatan Mental Masyarakat Di Indonesia. Focus : Jurnal Pekerjaan Sosial, 3(1), 16. DOI: 10.24198/focus.v3i1.28123.

Iswari, I., Saragi, R. A., Sirait, R. R., & Putra, W. (2020). Analisis Perbedaan Pendapatan Driver Go-Jek Sebelum Dan Saat Terjadi Pandemi Covid-19 Di Kota Medan. Al-Sharf: Jurnal Ekonomi Islam, 1(1), 94-102.

Kemenko PMK. (2021). Pembatasan Sosial Berskala Besar. Retrieved from Kemenko PMK website: https://www.kemenkopmk.go.id/pembatasan-sosial-berskala-besar

Kurniawan, N. A. (2020). Profesionalitas Konselor selama Pandemi Covid-19. Prosiding Seminar Bimbingan Dan Konseling. Malang: Universitas Negeri Malang.

Mubarak, I. (2011). Promosi Kesehatan Masyarakat untuk Kebidanan. Jakarta: Salemba Medika.

Petrus, J., & Sudibyo, H. (2017). Kajian Konseptual Layanan Cyberconseling. Konselor, 6(1), 6. DOI: 10.24036/02017616724-0-00.

Poh Li, L., Jaladin, R. A. M., & Abdullah, H. S. (2013). Understanding the two sides of online counseling and their ethical and legal ramifications. Procedia - Social and Behavioral Sciences, 103, 1243 – 1251.

Prayitno. (2012). Jenis Layanan dan Kegiatan Pendukung Konseling. Padang: UNP Perss.

Putri, A., Wibhawa, B., & Gutama, A. S. (2015). Kesehatan Mental Masyarakat Indonesia (Pengetahuan, Dan Keterbukaan Masyarakat Terhadap Gangguan Kesehatan Mental). Prosiding Penelitian Dan Pengabdian Kepada Masyarakat, 2(2). DOI: 10.24198/jppm.v2i2.13535.

Putri, V. D. (2020). Layanan Bimbingan Dan Konseling Daring Selama Masa Pandemi Covid-19. Coution: Journal Of Counseling and Education, 1(2), 7-16.

Rosadi, H. Y., & Andriyani, D. F. (2020). Tantangan Menjadi Guru BK dengan Kurikulum Merdeka Belajar di Masa Pandemi Covid-19. Prosiding Konferensi Ilmiah Mahasiswa Unissula (KIMU), 4.

Sari, M. P., & Herdi, H. (2021). Cyber Counseling : Solusi Konseling di Masa Pandemi. Jurnal Paedagogy, 8(4), 579-585. DOI: 10.33394/jp.v8i4.3949.

Sugiyono. (2014). Metode Penelitian Pendidikan Pendekatan Kualitatif, Kuantitatif, dan R&D. Bandung: Alfabeta.

Wibowo, N. C. H., Milenia, F. I., & Azmi, F. H. (2019). Rancang Bangun Bimbingan Konseling Online. Walisongo Journal of Information Technology, 1(1), 13-24. DOI: 10.21580/wjit.2019.1.1.3924.

Wiyono, B. D. (2020). Konseling Online Untuk Membantu Kesejahteraan Psikologis Anak Saat Pandemi Covid-19. Prosiding Seminar Nasional FIP, 1(2), 13–17.

World Health Organization. (2004). Prevention of Mental Disorders, Effective Intervention and Policy Options (Summary Report). Geneva: World Health Organization collaboration with the Prevention Research Centre of the Universities of Nijmegen and Maastricht.

World Health Organization. (2013). Mental Health Action Plan 2013–2020. Geneva: World Health Organization.




DOI: https://doi.org/10.18326/pamomong.v3i1.1-14

Refbacks

  • There are currently no refbacks.


Copyright (c) 2022 Hasan Bastomi, Diana Fitriani, Maulida Rizqiyyatul Chusna, Safitra Salwa, Muhammad Sholeh

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Lisensi Creative Commons

Pamomong: Journal of Islamic Educational Counseling  is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License